Managed IT Support Microsoft Teams vs Google Meet vs Zoom: The Definitive Videoconferencing Fight

Managed IT Support Microsoft Teams vs Google Meet vs Zoom: The Definitive Videoconferencing Battle

The COVID-19 pandemic forced employees to work from home, but the show needed to go on somehow. Overnight, videoconferencing platforms became the lifeline that held services together. Even as operations go back to regular, videoconferencing service providers are pouring resources into their items.

The 2 primary partnership suites, Microsoft 365 and Google Workspace deal videoconferencing capabilities, but we would be remiss not to consist of one of the most popular videoconferencing apps in the market today-- Zoom.

At this point, your service is almost ensured to have a videoconferencing platform already. If not, or if you are looking to alter platforms, continue checking out below for a breakdown of functions and choices that will help you make your choice.

Are your meetings long or short? Are you mostly fulfilling internally or with leads and clients? Will you be hosting webinars?

It goes without saying, if your company is currently signed up for Microsoft 365 or Google Workspace, and you are happy with the platform, you need to utilize Teams or Meet respectively. If you are not subscribed to either and just require a standalone videoconferencing app, Zoom has a totally free version that should fix most of your requirements.

In the sections below, we will compare all three major videoconferencing platforms based on different metrics you should consider before picking the ideal one for your company.

Groups vs Meet vs Zoom: Integration with your other apps/services

Before diving into the complete list of functions for each platform, it is essential to comprehend how much you get from the totality of what you are paying for.

Teams and Meet are part of larger efficiency suites, whereas Zoom is a standalone item with all the videoconferencing-specific functions you might need. While Teams and Meet can be procured separately, they are best bundled with their larger suites, Microsoft 365 and Google Workspace.

Case in point, a Zoom Pro membership only offers you videoconferencing abilities. For less than Zoom Pro, the M365 Business Standard and Workspace Business memberships consist of a complete suite of organization applications.

With Microsoft 365, you get a fully incorporated experience with desktop versions of Word, Excel, PowerPoint, and more. The greatest selling point of Microsoft is how quickly the apps work with each other, and the most significant distinction in between Teams and its competitors is how centralized the suite is.

Groups leaps effortlessly from immediate messaging to video calls, with the capability to change back and forth in between them.

Meanwhile, Google Meet is independent of Workspace's chat app, Google Chat. While users can utilize both Workspace apps at the same time, the separation of the two is a bit counterproductive.

With M365 and Teams, all chats, recorded conferences, and files are all housed in the same central place, making searchability far simpler.

With Meet and Zoom, you will need to look for conserved chats from old conferences, or when it comes to Meet, head over to Google Chat.

This is also the case when dealing with collective files. Any files connected in a Teams chat will appear under its files tab at the top of the window, indicating you do not have to lose time chasing them down when you need them.

Microsoft provides a lot more applications in their strategies than Google, however lots of go unnoticed.

For instance, Microsoft Sway enables you to quickly get and cut a tape-recorded Teams meeting that you can then house locally within Teams itself.

In the event that somebody gets here late to a meeting, or a staff member records the very same conference and lets it run for hours after its conclusion, you can rapidly grab the part of the meeting you need and wait.

This bypasses the storage that would be consumed by an hours-long video clip, along with the time it would take to submit, trim, and export said video from a video modifying platform.

Furthermore, all three platforms do have combinations with numerous other organization applications, so make sure to look at compatibility with any apps you already utilize, and these platforms.

Teams vs Meet vs Zoom: Features

Comparing Free Versions vs. Paid

Microsoft, Google, and Zoom have actually all adapted well to the need for certain functions on their platforms, hence most of the exact same functions overlap across plans for all 3 suites. This includes screen sharing, video recording, live captions, and everyone's favorite: customized backgrounds. When it comes to some other features, they differ across each business's offerings.

A table illustrating the various strategies and features of Microsoft Teams vs. Google Meet vs. Zoom Audio Conferencing On-the-Go

While present across the board, dial-in capabilities differ throughout strategies. Meet uses dial-in free of charge with any of their paid strategies, among the biggest benefits that the platform has more than its rivals.

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Groups uses its dial-in capability for $4 additional per user, monthly; while Zoom's dial-in is toll-based.

Both Teams and Meet offer internet-based PBX services that can change your in-house phones, while Zoom's toll-based setup is not practical.

Microsoft 365 Business Voice incorporates effortlessly with Teams, allowing workers to take business on the go, all with complete connection.

Video Quality-- Who Supports the Best?

Since the time of this post, each platform shows video in HD, however the quality differs. Teams can 1080p video at 30 frames per 2nd if you have 1.5 Mbps of bandwidth.

Zoom likewise has 1080p video, but it is limited to the platform's business or business plans. 1080p can also be made it possible for by Zoom support in particular cases. Zoom's 1080p performance requires 1.8 Mbps of bandwidth for 1-on-1 calls and 2.5 Mbps on group calls.

Meet will default to 360p video, however it can send out and get up to 720p video.

Audio quality throughout platforms depends on microphone and speaker quality, as well as the quality of your web connection.

Rooms and Workspaces-- Breaking Things Down

Breakout rooms are essentially conferences that run concurrently to the original videoconference. These were specifically necessary for virtual education, business it services so instructors might break trainees out into different groups to find out.

There is a clear utility for breakout rooms in expert areas, too. If a larger group is fulfilling about a project, breaking down jobs into smaller groups, breakout spaces might be an excellent service.

Both Teams and Zoom have actually breakout rooms native to their base platforms, across all strategies. These rooms are essentially meetings that are running at the same time to the original videoconference.

Meet permits breakout rooms through their basic and plus plans, but not in the free or standard plans. Nevertheless, like many Google functions on more affordable strategies, you can include Google Chrome extensions, however this could be more of a headache than it is worth in the end.

Just recently, Microsoft likewise presented Together Mode, which uses AI to position video participants in numerous digital settings, together. While the utility is light, Together Mode could be a strong spirits booster.

Teams vs Meet vs Zoom: Privacy and Safety

To its credit, Zoom responded swiftly to the "Zoom bombing" of the early days of the pandemic, including end-to-end file encryption and intensifying their privacy policy. Over 500,000 Zoom accounts were stolen and posted for sale online quickly afterwards.

While Meet has not had any famous incidents of privacy breaches, Google has actually had plenty of privacy concerns and a performance history of collecting information for use in marketing.

Microsoft has the very best track record of security and they also have the most transparent privacy policy.

All 3 platforms support two-factor authentication. Thinking about that 99% of cybersecurity attacks involve a password component, two-factor authentication is a must if you want a legitimate defense versus cybercriminals.

As a part of the larger M365 suite, all chats, notes, and files are secured and saved within OneNote and SharePoint, respectively.

In Addition, Microsoft Advanced Threat Protection (ATP) is offered on its Business Premium and E5 plans, obstructing potentially destructive content from being accessed by those in your business.

Microsoft likewise uses Data Loss Protection (DLP) to catch sensitive data being shared (like social security numbers), and instantly block it from being sent out.

Together with eDiscovery and legal holds within channels, talks, and files, Teams ensures you stay certified with all information storage policies.

A graphic showing the course of info as it is encrypted from Microsoft Teams through Microsoft 365.

Google does offer eDiscovery in their Business and Enterprise strategies and DLP in their Enterprise plan just, however these are only limited to Drive and Gmail. From what we can see Meet has actually no specifically listed DLP abilities.

Zoom does not offer any of these functions on its main platform.

Overall, Zoom has actually responded well to its privacy obstacles, but the modifications are largely cosmetic.

End-to-end encryption (E2EE) is fantastic to have, but its addition was more of a response to a problem than a complete option. It is not likely that E2EE protects most users from more than file encryption in transit and at rest, like with Teams and Meet.

E2EE is most helpful in 1-on-1 conversations where sensitive details may be shared, and it will be readily available on Teams quickly according to Microsoft.

The videoconferencing company has less to fret about because they are a single-purpose app, dealing exclusively with videoconferencing, and not the storage of files, talks, and other info like Microsoft or Google.

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Based on reputation alone, Microsoft stands well above the others in regards to security.

Since your data is all saved in a single space, Teams and its security functions take your performance center and turns it into your company's own data stronghold. This 2nd level of security and personal privacy makes it the most safe, in our experience.

Teams vs Meet vs Zoom: The Verdict

Though most videoconferencing platforms have comparable functions, your company's specific needs ought to determine whether you pick Microsoft Teams, Google Meet, or Zoom.

For base-level features at a cost effective price, it is hard to beat Zoom, who is focused exclusively on videoconferencing. For the most bang for your buck, Teams ties your entire business together in one area, with the best possible functions and security available.

If you are looking for an all-in-one collaboration center that keeps all your communication in one area, we highly suggest Microsoft Teams.

IT Support Guys has leveraged the power of Microsoft 365 since 2008 when it was still called Business Productivity Online Suite (BPOS), and we have continued our partnership till the present day.